Meet your dream team

How can we help you?

Founder

Lara Hof

Lara (she/her) is a leading figure in conflict resolution and specifically student conduct administration, with extensive experience in both university and college settings. Lara specializes in program and policy reviews, and hosting dynamic training sessions that tell the story of our profession, alongside the pros of conflict.
🗓️ Schedule time directly with Lara

Associate

Dion Fawcett

Dion (he/him) is a seasoned leader in higher education and case management, with experience in both the post-secondary and social service sectors. Specializing in policy and program development for behavioral intervention and risk assessment teams, as well as care initiatives, Dion has developed frameworks and operational processes that align with emerging practices and evidence-based learning, all with a focus on coordinated student care.  

Associate

Kristin Lennan

Kristin (she/her), has extensive training in behaviour management, conflict mediation, restorative justice and threat assessment practices and has shaped many behaviour management processes to emphasize fairness and equity. She believes that addressing behaviour can be a truly transformational experience when approached from a respectful and compassionate place.

associate

Danielle Gardiner Milln

Danielle (she/her) is a dedicated advocate for equity and Indigenization in higher education, leveraging over a decade of experience in student affairs and academic spheres. Her background of academic editing and writing focuses on crafting policies that prioritize learner needs while offering practical guidance for practitioners. Her doctoral scholarship focuses on educational praxis of student affairs professionals and their use of institutional policies.

Associate

Nicky Renault

Nicky (she/her), a scholar and educator, is currently pursuing a doctorate at the University of British Columbia. With experience in drama, law, and higher education, she brings a multidisciplinary approach to her work. Nicky’s work has continuously involved the oversight of non-academic behaviour management processes and more recently includes a focus on the facilitation and support of academic integrity and appeal procedures.

Our specialties

Areas of excellence

Authentic Equity Work

We are dedicated to continuous improvement and learning for ourselves. For others, we are are committed to human-centered approaches, dismantling barriers, and advocating for equitable outcomes.

Extensive Professional Experience

Our team has worked at multiple post-secondary institutions in roles related to conflict resolution, student conduct administration, case management, restorative practices, and threat assessment, in both academic and non-academic environments. We've also worked outside the sector!

Strategic Insight

We are committed to staying relevant. Alongside our academic pursuits, we track trends in the field, changes in legislation, and follow international practices. This allows us to emphasize Canadian specific content while contrasting, and strengthening our day-to-day practices and work.

Incident & Case Management

Collectively, we've managed and coordinated care for thousands of cases by serving in various roles including case manager, fact-finder, decision-maker, appeal board member and chair of behavioural intervention teams. We are practitioners!

Dynamic Speakers

Our team members have founded and designed sold-out national training institutes, led workshops and facilitated professional development sessions on a variety of topics, of all sizes, in all kinds of locations with rave reviews.

Policy and Program Development

We offer in-depth, hands-on expertise in developing and implementing higher education policies and practices that are dynamic, human-centered and responsive to unique institutional contexts.

Our values

Trust

Trust nurtures our relationships.

Honesty

Honesty cultivates our authenticity.

Integrity

Integrity guides our actions.

Disruption

Disruption sparks our innovation.

Collaboration

Collaboration fuels our progress.

As a team

Guiding Principles

Disruptive Advocacy

We're committed to fostering an environment that celebrates diversity, promotes equitable access, honours indigeneity, and champions justice for all, recognizing that inclusion and fairness are fundamental cornerstones of our operations and interactions.

Informed Foundation

We strive to build our strategies and actions upon a solid base of both established theory and relevant, accurate data, ensuring our decisions are well-informed and grounded in comprehensive understanding.

Tangible Impact

We're committed to crafting solutions that are not only theoretically sound but also immediately applicable and practicable in real-world scenarios, ensuring their effectiveness and tangible impact on desired outcomes.

Resource Sharing

We cultivate a culture of resource sharing, knowledge exchange and collaboration to build our collective capacity and success.

Collective Well-being

We prioritize the holistic well-being of every individual, fostering a culture where collective care and support are at the heart of our actions and decisions.