Case Management Institute

Strengthen your practice. Build your network. Advance the field.

Hosted virtually via Zoom on May 5, 7, 12, 14, from 12:00pm - 4:00pm EST by Dion Fawcett.

The Case Management Institute is the first professional learning experience purpose-built for the Canadian context, designed specifically for those working in higher education student case management.

Grounded in established successful practices and evidence-based principles of case management and informed by social work theories, adult learning theories, and Canadian post-secondary practices, this four-part institute blends hands-on strategies with established field-specific knowledge to strengthen your confidence, competence, and coordination in supporting students through complex situations in alignment with institutional goals.

Whether you’re new to case management in a post-secondary setting, or looking to expand and deepen your practice, this institute offers a space to learn, reflect, and connect with peers who understand and navigate the realities of student care and conduct work on Canadian campuses.

Ideal for professionals who:

• Are new to case management, or new to case management within a higher education context
  
• Oversee or collaborate with Student Case Management programs or BIT/CARE teams,
  
• Value practical, evidence-informed approaches to apply immediately in their role.
  

Here’s why it works

Each session combines applied learning, peer discussion, and guided reflection, connecting frameworks to real-world challenges. You’ll leave with tangible tools, evidence-informed strategies, language, and confidence to navigate your role effectively, supported by a growing community of practice across Canada.

Here’s what’s included

Foundations of Case Management
Explore the history, purpose, and evolving role of student case management in Canadian higher education.

Applied Frameworks & Theories
Learn how social work approaches, adult learning principles, and trauma-informed practices shape effective case management.

Practical Strategies for Impact
Develop skills in triage, documentation, collaboration, and communication through case-based learning.

Community of Practice
Engage in shared problem-solving and peer consultation to sustain learning beyond the institute.

Space will be limited to 30 participants.  

The Case Management Institute is available year-round by request to groups and teams. Contact info@hofandassociates.com for more information.

Hof & Associates' Refund Policy.